HOW DOES IT WORK?
STEP 1: Enter your General, Front Stage or Standing VIP ticket code to top up your wristband.
STEP 2: Select the amount you wish to top up.
STEP 3: The top-up will now be added to your wristband.
TOP UP NOW!
TOP UP PROMO
The payment method during the Festival is the cashless wristband.
To drink at the bars, eat at the food stalls or shop at the merchandise store, you will need to top up your wristband.
Avoid queues and get free credit by purchasing your top-up promo now!
→ Buy €50
→ Get €10
→ Buy €100
→ Get €20
→ Buy €150
→ Get €30 free
Limited promotion.
GENERAL CONDITIONS OF THE PROMO RECARGA AND EARLY CHARGE PROMOTION
– Promotion valid while supplies last After that you can buy your recharge in advance without promotion.
– In order to make use of the promo recharge, you must have previously purchased a general admission, Front Stage or Standing VIP ticket for I Love Reggaeton Gran Canaria.
– The recharge will be linked to your wristband during purchase process.
– The promotion will not be available during the event.
– The recharge is valid for consumption at: bars, food stalls and merchandising shop.
– No refunds allowed.
– You can request a refund of the remaining balance of your cashless wristband from the Wednesday following the event, for a limited period from Wednesday, 19th November at 12:00 AM to Tuesday, 2nd December 2025 at 11:59PM
– Remember to keep your wristband, we will ask you for the code that appears on the back of the wristband to request a refund.
GENERAL CONDITIONS OF CASHLESS SERVICE
In order to increase the security and comfort of the user, the Festival offers cashless technology, an electronic payment system in which users can add money to the chip integrated in the wristband to pay for drinks, food or merchandising on the site. In addition, you will be able to top up online before entering the festival to avoid queues through the official website, or you can also top up online when you are inside the festival through the official website as long as the coverage allows it (using the code reflected on the back of the wristband’s chip).
The cashless wristband is the only method of payment at the festival, including at the hospitality stands and the official festival shop. If attendees wish to pay in cash or with their own bank card, they can do so at the physical ticket machines located throughout the festival site, which will incorporate the amount they wish to top up the attendee’s cashless wristband.
For a limited period of time, promotional cashless recharges, previously announced on the festival’s official website, can be purchased while stocks last. These promotional top-ups will be added to the attendee’s wristband during purchase process.
You can request the refund of the remaining balance of your cashless wristband for a limited time from Wednesday, 19th November at 12:00 AM to Tuesday, 2nd December 2025 at 11:59 PM. The website for requesting refunds will be communicated through social media profiles and will be visible on the Festival’s official website during the refund period.